Amazon Web Services (AWS) is a dynamic, fast scaling business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! Data Center Services Procurement supports Data Center Planning and Delivery (DCPD) in obtaining the best services at the lowest costs, and manages the full "Supplier Lifecycle" including Strategic Sourcing and Intake, Onboarding, Solicitations, Spending and Transaction Policy (S&TP) Compliance, Contract management, Supplier Development, as well as all the follow on activities with Requisitioning and Payment Operations. As a Procurement Operations Program Manager I, you must become a trusted partner with a customer base of ~2,000 Amazonians, and ensure your managed programs comply with productivity and cycle time goals. The large scale programs under management currently include Supplier Onboarding, Contract Administration, Requisitioning, Payment Administration, RFP Administration, New Site Launch (NSL) Procurement, Blanket Purchase Order Management, Invoice Resolution, and supporting budget allocation and financial planning activities. The successful candidate will need to quickly familiarize themselves with the full procure-to-pay (P2P) process, systems and workflow, and become the subject matter expert for their programs. You will also identify opportunities for, and provide input on, procurement processes and tools to help identify and eliminate waste, and enable innovation across teams. Key job responsibilities - Be/become a subject matter expert on all systems and policies related to your procurement programs - Ensure daily progress of all workflows for transactions related to your programs - Manage end-to-end procurement operations for assigned categories including infrastructure, energy, and supplies procurement - Coordinate procurement activities for new data center site launches, including both goods and services categories - Collaborate with cross-functional teams including site planning, construction, and operations to identify and fulfill procurement requirements - Manage vendor sourcing, RFx processes, and contract negotiations for new site requirements - Ensure timely delivery of materials and services to support project timelines - Monitor contract expiration dates and initiate renewal processes to ensure continuity of supply/service - Negotiate pricing, terms, and service level agreements with suppliers - Lead supplier onboarding processes including vendor registration, qualification, and system setup - Conduct supplier performance evaluations and risk assessments - Develop and maintain supplier relationships to drive continuous improvement - Manage Capital Appropriation Request (CAR) processes, and budget allocation support for large-scale procurement programs. - Review and approve requisitions in accordance with spend and transaction policy - Identify and remediate non-compliant purchasing activities - Manage invoice-on-hold (IOH) resolution processes and root cause analysis - Collaborate with Accounts Payable and suppliers to resolve payment discrepancies - Monitor aging reports and ensure timely resolution of pending issues across procure to pay processes. - Develop and enhance process documentation, standard operating procedures (SOPs), - Build strong relationships with internal stakeholders across planning, operations, and finance teams - Communicate program status, risks, and escalations to leadership - Facilitate cross-functional collaboration to resolve complex procurement challenges ### Basic qualifications - Bachelor's degree or above in Business, Procurement, Logistics, Accounting, Supply Chain Management, Supply Chain Analysis, Construction, or other related fields - 3+ years of supply chain management, production planning, capacity planning or manufacturing operations experience - - Demonstrated track record of meeting or exceeding business targets - - Experience in driving process excellence and productivity improvement initiatives ### Preferred qualifications - Proficiency with procurement systems, ERP platforms, and vendor management tools - Familiarity with invoice reconciliation, three-way matching, and accounts payable processes - Knowledge of purchase requisition workflows, approval hierarchies, and spending policies - Experience managing blanket purchase orders, master service agreements, and contract renewals Our inclusive culture empowers Amazonians to deliver the best results for our customers. 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