1. Dashboard monitoring: Ensure accuracy and consistency in internal dashboards by regularly monitoring key performance metrics and promptly flagging discrepancies. 2. User support: Respond to user queries in a timely and professional manner, ensuring a high standard of service and satisfaction. 3. Stakeholder communication: Serve as the first point of contact for internal and external stakeholders/consultants, delivering effective and solution-oriented support. 4. Process improvement: Collaborate with team members to identify and implement opportunities for greater operational efficiency.